Privacy policy
Updated: 29.05.2024
Linio Biotech Ltd (hereinafter “we” or “Linio”) is committed to protecting your privacy. This Privacy Policy of Linio is in accordance with the General Data Protection Regulation (GDPR) of the EU and Finnish national legislation and explains where and how we collect, use, process, disclose, and protect your personal data. This Privacy Policy applies for your visit to our website [tience.com] (the “Site”) or when you interact with a Linio customer representative.
Please read this Privacy Policy carefully. By accessing or using the Site or interacting with a Linio customer representative, you agree to be bound by the terms and conditions described in this Privacy Policy.
REGISTRAR
Linio Biotech Ltd (Business ID: 2871201-8)
Address: Tehtaankatu 27–29 A, 00150 Helsinki
Email: info@linio-biotech.com
WHAT INFORMATION WE COLLECT
The following information is processed and stored:
- Identification and contact information such as organization, name, address, telephone number, and email address
- Information related to transactions on our website, such as cookies, IP address device identifier, and customer identifier
- Information related to Site visits and data from third parties such as Google Analytics, Plausible – – Analytics, social media channels (Facebook, Instagram, and LinkedIn), and obtained supplemental customer data (including public registers maintained by authorities)
We may obtain information from our partners for the purpose of delivering products.
PURPOSE TO PROCESS PERSONAL DATA
Personal data is processed for the following purposes:
- Personal data is mainly collected from the data subject in a customer service situation, or when the customer provides the personal data himself/herself via telephone/email. This personal data is used to provide or deliver services or products to the customer, and for marketing purposes. Website visitor analytics data is collected from the activities on the Site to improve advertising and marketing services for the customer.
COOKIES AND OTHER TECHNOLOGIES
A cookie is a small file that your browser stores on your device. These files contain a unique identifier that helps recognize website users. Cookies are used to analyze website usage, enhance security, and improve the user experience.
When visiting our website, you have the option to consent to the use of cookies or decline them through your browser settings. However, please note that if you choose to block or disable cookies, certain functions of our website might not work correctly. It’s important to know that disabling a cookie or a group of cookies won’t automatically remove the cookie from your browser – you’ll need to do that manually using your browser settings.
For more detailed information about cookies and how to manage them, you can visit www.aboutcookies.org.
RIGHT OF THE DATA SUBJECT AND HOW TO EXERCISE THEM
The data subject has rights related to the personal data held by Linio. In typical customer service situations, such as changes to contact and billing information, delivery status inquiries, complaints, and billing inquiries, the data subject can contact their corresponding sales contact of Linio. The data subject has the following rights:
Right of access to personal data
The data subject has the right to access the personal data we hold. However, this right may have to be limited due to legal requirements and the protection of other persons’ privacy.
Right to rectification
Data subjects have the right to request the correction of inaccurate or incomplete data.
Right to erasure
Data subjects have the right to request the erasure of their data. Such deletion may be made, for example, in the following cases:
- The data subject withdraws consent, and there are no other grounds for processing.
- The data subject objects to the processing, and there are no other grounds for continuing the processing.
Right to restriction of processing
Data subjects have the right to restrict the processing of their personal data.
Right to object
Data subjects have the right to object to processing their personal data.
Right to data portability
Data subjects have the right to receive the personal data they provide in a machine-readable format. This right applies to personal data that has been processed automatically based on a contract or consent.
Right to withdraw consent
Data subjects have the right to withdraw their consent at any time, without prejudice to the lawfulness of the processing carried out before its withdrawal, if the processing is based on consent. Withdrawal of consent may affect our ability to provide services.
Right to lodge a complaint with a supervisory authority
Data subjects have the right to withdraw their consent at any time, without prejudice to the lawfulness of the processing carried out before its withdrawal, if the processing is based on consent. Withdrawal of consent may affect our ability to provide services.
Data subjects have the right to lodge a complaint with a supervisory authority if they suspect that their personal data is being used inappropriately or unlawfully.
To exercise the data subject’s rights, he or she should contact Linio.
HOW LONG DO WE KEEP YOUR INFORMATION
We keep your data only as long as necessary to provide you with our products or services. Website visitor analytics are kept according to the Cookie policy.
REGULAR TRANSFERS OF DATA
We do not transfer information from the registers to third parties. Exceptions are:
- Approved third parties that process personal data, to whom data can be disclosed in accordance with the applicable legislation.
- Information related to operational development and reporting, from which individual persons cannot be identified.
TRANSFER OF DATA OUTSIDE THE EU OR THE EEA
The information in the registers will not be transferred outside the EU or the EEA.
REGISTER PROTECTION PRINCIPLES
Linio protects personal data with appropriate technical and organizational protection measures. We protect information with various physical and electronic methods as well as personnel training and instructions.
However, transferring data over a public network (internet) is never completely secure. Although we strive to protect data by all reasonable means, we cannot guarantee the data security of the data you send to our Site. Sending information is the responsibility of the sender. Once we have received information, we aim to prevent unauthorized access through our data security practices and technical protection.
CHANGES TO THE PRIVACY POLICY
Data protection practices can be updated and will be published on this page. Changes required by the Regulation and other significant changes may also be communicated through other channels such as email.
CONTACT DETAILS OF THE SUPERVISORY AUTHORITY
Every data subject has the right to lodge a complaint with a supervisory authority about the processing of personal data if he or she considers that personal data are not being processed fairly.
Office of the Data Protection Ombudsman
Address: Ratapihantie 9, 6. krs, 00520 Helsinki
Postbox: PL 800, 00521 Helsinki
Telephone: 029 56 66700
Fax: 029 56 66735
Email: tietosuoja@om.fi